Order Processing Time
- All orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times & Delivery Estimates
- Estimated delivery time varies based on location:
- United States: 7-15 business days
- Canada: 10-20 business days
- Europe: 10-20 business days
- Australia & New Zealand: 10-20 business days
- Rest of the World: 15-30 business days
Note: Delivery times are estimates and may be affected by factors beyond our control, such as customs delays or carrier issues.
Shipping Rates
- We offer free standard shipping on all orders.
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- Please allow 48-72 hours for tracking information to be updated.
International Shipping
- We ship worldwide! However, international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the buyer.
Lost or Delayed Packages
- If your order has not arrived within the estimated delivery window, please contact our support team at brilliscrub@gmail.com. We will work with the carrier to resolve any issues.
Incorrect Address Disclaimer
- Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.